Packing paintings

I am careful and attentive to the packaging of each painting. I use quality materials, double packs, cartons, tubes, or wooden crates.

Each painting is accompanied by a certificate of authenticity.

Please, be free to contact me by mail with all questions.

uliana.titova.art@gmail.com

Delivery worldwide

I send paintings by express EMS delivery service, or DHL, or UPS. Shipping cost –  for my expense and free for customers.

Delivery time can take 2-4 weeks, depending on your location. I am in Moscow, Russia. 
After shipment, I will send you the tracking number of your parcel.
After making the payment I need a couple of days to get a certificate from the Ministry of Culture for the smooth sending of the painting to your country. 
During quarantine, delivery to some countries may be delayed. But in any case, your painting will be delivered.

Please, be free to contact me by mail with all questions.

uliana.titova.art@gmail.com

Payment

Payment must be made prior to sending the painting.

I can offer you a Paypal payment system or a bank transfer using my account number.

Please, to buy a painting write to me in the mail, I will send my details for payment.
uliana.titova.art@gmail.com

Purchase returns

I provide conditions for the return of purchase in case something went wrong.
But I have not yet had any return of paintings, and customers are always satisfied.

If the painting arrived with inadequate quality or damage, please take a photo of it and send it to me. Within one week (7 days from the date of receiving) I accept a return request from the customer – send to me an email.

Attention! The delivery of the painting back is carried out at the expense of the buyer. I will make a refund operation as soon as I get the painting back. The time of refund transaction takes from 3 days and depends on your bank that issued your cards.

Please, be free to contact me by mail with all questions.

uliana.titova.art@gmail.com